Hosted PBX Reviews and Ratings
Contact Edge Inc.
Customer Name: Mandy McLean
Title: President & CEO
Industry: Communications
Comments: "Easy Office Phone offers a very sophisticated phone system that is reliable and cost efficient. The customer service team is eager to help business owners achieve their desired results and excel at providing solutions to meet a growing business's needs. This VOIP system offers a high quality and cost efficient alternative and allows me to manage every aspect of my business effectively."
Skolnick Associates
Customer Name: Steve Skolnick
Title: Vice-President
Industry: Marketing Professionals
Comments: "Ok, I was through the ringer with VOIP providers. First tried another provider (before finding a VoIP review site), the service stunk...very poor quality, turns out the jitter was caused by the underlying carrier right at their location. They DID honor their 30 day money back guarantee. Then I used the VoIP review site to find easyofficephone. Very nice on the phone, responsive to my MANY weird questions, even let me do traceroutes and ping tests to their servers to be sure the jitter was acceptable. It was great. They did try to sell me the phones, but I bought Linksys phones instead, they were fine with that. After a month, we are VERY satisfied and are porting our numbers over. BTW, BIG TIP... NEVER port your number to a new provider... we used call forwarding to forward our main office number TO BE SURE the service is acceptable. Otherwise we would be stuck with the first provider we tried. Also, DO NOT use your fax on voip service, just unacceptable."
Travel Alive Inc.
Customer Name: Tom LeaMond
Title: Co-founder and CEO
Industry: Travel
Comments: "We have been using Easy Office Phone for almost a year now. We have two offices in different parts of the country and we travel extensively. Flexibility, reliability, and affordability are features we value in a telephone system. Easy Office Phone provides all three and along with their excellent customer service they provide an ideal solution for our needs."
JK Media
Customer Name: Jake Kushner
Title: President
Industry: Design + Media
Comments: "After trying many of the current hosted VOIP/PBX providers on the market, I can tell you for sure that Easy Office Phone is the best! Getting set up was easy - they do all the work for you. Many hosted PBX providers don't have features that we were used to taking advantage of every day (paging, company-wide speed dials, Busy Lamp Fields/extension status lights...). EasyOfficePhone has all of these standard PBX features, plus things like online call records, fax-to-email service, and find me/follow me which we couldn't get from any traditional PBX. We've had sound quality problems with many other VoIP providers in the past, but not with EasyOfficePhone - no jitter/quality issues and no downtime. Their low monthly prices and great selection of phones were some other reasons we switched. Bottom line: you'll be sorry if you choose any provider other than EasyOfficePhone."
Market Directors
Customer Name: Rob Langlade
Title: Director
Industry: Websites, software + design
Comments: "Have you ever made a really great choice and felt proud about it afterwards? That's how we feel with this decision!!!
Easy Office Phone is true to their name. The simplicity of setup combined with the absolute flexibility of available options was exactly what we needed! We've been as impressed with the phone system as we are the company and would highly recommend Easy Office Phone to companies large or small. The advantages are quickly and easily apparent in cost and function. The service options are miles above the competition and are included, not individual add-ons! With the click of a button, we can chat online with their support and within seconds we're speaking with a representative! I have never heard the 'higher than NORMAL call volume' messages associated Bell and Rogers which shows they respect your time. It's been such a nice change!
We're a small organization and have appreciated the branding potential of an auto-attendent and our own customized hold music and promotional messages for our clients (To name a few features).
The hardware (57i CT) is fantastic. Every consumer report we read stated this and we confirm it as well!
The clarity of service for VOIP is unparalleled.
The speed of product delivery was excellent.
Customer support is extremely knowledgeable!
Turnaround times have been wonderful.
From a technical end, they further assisted in setting up our softphones to allow for even more flexibility via our laptops when we're out of the office. (We can make, receive and transfer calls remotely).
It's easy to subscribe and easy to setup.
We're just so impressed all around... keep up the great work!!!"
Executive Discovery
Customer Name: Marguerite Granat
Title: Principal
Industry: Executive Recruitment
Comments: "Easy Office Phone has made my transition from my business landline phones to VOIP a great experience. They treated me with dignity, were friendly, and extremely responsive to my requests.
The voice quality is clear. They understand that technology is constantly changing and are at the forefront of what is needed to be competitive for users who do not have the resources of a large corporation.
Making a decision to switch to Easy Office Phone has been rewarding. They have a business model that works and have designed a system that is flexible and can be customized to your individual requirements."
